As a representative of CleanTelligent, I have consulted with a lot of different people and companies about how to use the software. In my experience, the most important thing you can do to use CleanTelligent is to make IT work for YOU. As with any software, it can be tempting to try and learn exactly how the program works and then try to adjust your policies/procedures to accommodate the system. However, if you know what you're doing, then it's easy for CleanTelligent to accommodate you.
Have A Clear Understanding of How Your Company is Structured
The first thing you should know about CleanTelligent is that the entire app is permission based. This means that cleaners, managers, and quality control managers are only able to view or do inspections for the locations for which they are responsible. This creates accountability and allows you to ensure that your reports are accurate and work orders are taken care of. Before using CleanTelligent, try to think about the organization of your company. Who is in charge of what? How should my company be organized to assure that the right people are receiving messages from clients?
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