Win New Bids

Shelton, CT – June 22, 2010 - Service Management Group once again comes out ahead in the greater Tri-State area.  SMG credits their success of winning a $6.2 million contract to excellent service, a professional team and their use of the CleanTelligent Software.

“We have been using CleanTelligent for a little over four years,” says Victor Carrasquillo, V.P. of Operations.  “Customers who utilize our service understand and appreciate the service we provide.  CleanTelligent adds another level of communication, professionalism, and customer service to our existing client base.  New customers are immediately impressed upon our presentation of the CleanTelligent software.  So far, eight out of the last eight presentations has resulted in new business.   We attribute much of this success to CleanTelligent.”
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Services Providers try the best they can to keep the attention of their clients.  That's why there's not much worse than losing a client because another company was waiting on the side lines to swoop in the second  you slipped up.  So how is it possible to retain clients and even just stand out enough to win a new clients when every other cleaning company is selling exactly what you're selling? 

WELL - they may be selling what you're selling, but can they treat the client like you can?

Solid relationships are based on good communication, loyalty, and trust.  That is why it is so important to utilize the most valuable tools available to you so that you can keep your client relationships strong. 

Being the #1 web-based Customer Service and Quality Management Program in the world, CleanTelligent is one of those valuable tools that you should be using to keep your relationships strong with your clients. With CleanTelligent you can communicate with clients, perform inspections, manage work orders, schedule jobs, track performance and trends, send out client surveys, and so much more!
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