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FAQ

CleanTelligent is quality control and janitorial software created to simplify the lives of building service contractors and facility managers. It also helps them build and maintain relationships with their clients. Inspections, work orders, reports and business intelligence, and client communication are among the many solutions available in CleanTelligent.
CleanTelligent is "software as a service" (SaaS). Because it is cloud-based, users access it through a web browser and do not need to download a program to their computers. (However, we do provide a desktop icon for users who prefer to access CleanTelligent from their desktop.) Users with Apple and Android devices may download our free mobile app to access inspections and work orders. All updates and improvements to CleanTelligent are automatically available to every user.
There is no setup fee to onboard and implement CleanTelligent Software. You will be charged a monthly access fee depending on how many employee users you have and what functions they perform. Contact us by calling +1-801-874-3443 or email us at sales@cleantelligent.com for more specific pricing information.
We do not offer a free trial of CleanTelligent. However, when you begin working with our team, you will have the opportunity to see how the software works and receive as many demos as you need to understand the full capability of our very customizable software.
A user (or "active user," as shown in the software) is any employee that will have login information for CleanTelligent. Some companies will only have their managers or inspectors set up with login information and they may email or text work orders to other employees, but each company is different. Your customers who use CleanTelligent Software solutions to submit requests or complaints aren't considered users and don't have to be paid for.
After we have received your signed and completed license agreement and have verified your preferred method of payment, you will be contacted by our award-winning Customer Support department. Each of our customers are introduced to our Onboarding Specialist who will guide you throughout the onboarding process. You then will be looked after by a Customer Success Manager to ensure greater success after onboarding. This ensures that training and implementation are always handled by someone who already knows you and your business.