CleanTelligent's Reports and Business Intelligence (BI) dashboards can help you review, plan and make the right changes to your team's service delivery.
Quickly verify your company's average inspection and work order results by checking our easily accessible, ready-to-use BI dashboards. In a glance, your team will see which customers and service locations are receiving the best and worst service. Your team will then be able to prioritize actions based on employee and customer needs.
Review inspection and work order reports to get a granular sense of your team's overall performance. Compare your team's performance to your client's service contract. If there is a trending gap, use the data to set specific SMART goals.
After setting team performance goals, use CleanTelligent Software to:
Use job scheduling to communicate specific goals or outcomes with your cleaners. In each task, add specific instructions like, "Based on the last three inspections, our vacuuming has failed. Please pay close attention to the edges of the room."
Track your cleaners' progress through continued inspections. Encourage your inspectors to include photos and notes for both problem areas and improved work. It's a simple way to celebrate your cleaners' success.
When you meet with current or prospective clients, feel confident in providing your cleaning performance history. If there is an issue, use the data to communicate your future action steps and prove you are improving. Sharing data is a great way to build a customer's trust!