Like any other business, a cleaning business takes hard work to make it successful. Let us share with you three tips we’ve found to help make it easier.
I think it’s safe to say that most of us have a love-hate relationship with cleaning. It seems everyone can do it, but no one ever really wants to. That’s one of the reasons cleaning businesses can be great successes if they’re run properly. But running a cleaning business isn’t always easy!
There are a lot of factors to doing this, like finding a niche, building a trustworthy team, building a clientele, marketing and other vital details that any small business owner needs to keep in mind. Through a little bit of digging, we’ve come up with a list of three tips to help make your cleaning business a success.
It doesn’t matter what kind of business you run; things are always changing and there is always something new to learn. The cleaning industry may not be the most glamorous, but advances in technology and innovation in this field happen quickly. Equipment that your company uses can change, safety issues with the chemicals you use may come up and there’ll be new ways to enhance your managerial and organizational skills. You should keep up to date with current industry news, read publications and attend meetings and conventions.
As Joyce A.E. Russell wrote in The Washington Post: “With today’s more complex business environment, learning is not just a nice thing to do — it is essential for staying on top of things… None of us can afford to remain stagnant in our knowledge.”
Also, the cleaning industry may not be the most high-tech, but that’s quickly changing too. Don’t be afraid to develop your computer skills in order to save time on completing daily tasks, like filling out estimates, billing, payroll and supply orders that can easily be completed on a computer or mobile device.
Clean and treat it like it’s your own
Whether your business does traditional housecleaning, commercial janitorial work or a specialty cleaning service, make sure your team cleans as if they were cleaning their own home or office. Make sure you’re careful. Customers can be understanding of accidents, but that isn’t the case all the time.
Working carelessly can end up costing you more money than the time you think you’re saving by cutting corners. The quality of your cleaning is important and obviously plays an important role in retaining customers and gaining new ones.
Take care of your employees
Your employees play a very crucial role in the success of your company. The satisfaction of your customers depends on the quality of work they provide. Look for ways to make them want to do their best. Make sure they are getting the training they need without micromanaging them. Respect them and keep in mind that each one of them is an individual with different ways of working on a team.
In a Forbes article about caring for employees, author John Hall writes, “Employees who feel valued and appreciated by their leaders are infinitely more likely to go above and beyond for the company and hold themselves accountable for their part of a project.”
When you as a leader realize the importance of connecting with your employees, you’ll reap the benefits of a dedicated, long-term team. Also, if you have the means to do so, offer bonuses and incentives for top performance and consider offering perks that will motivate them to perform their best.
There are obviously more things that affect the success of your business, but here we've narrowed it down to these three tips. Keep in mind that just like anything else you do, you have to give your best in order to see the best results. These tips can help you achieve that and help you make sure your cleaning business is a success.
CleanTelligent Software offers many solutions to help cleaning businesses be successful, such as coaching, mobile inspections, and work orders. Learn about our cleaning business software on our solutions page!